Morning Brief – 7:00 AM
The day begins early at Donahue’s Heating & Cooling headquarters as we gather for our morning briefing. The dispatcher hands out the day’s service assignments, and I review my schedule: three furnace inspections and one emergency heating repair in the Greensburg area.
First Call – 8:15 AM
My first stop is a routine furnace maintenance in Irwin. These preventive checks are crucial during the cold Pennsylvania winters. I inspect the heat exchanger, test safety controls, and clean vital components. A well-maintained furnace is an efficient furnace, and our customers appreciate the thorough attention to detail.
Emergency Call – 10:30 AM
The dispatcher radios in with an urgent situation in Latrobe – a family with no heat. I adjust my schedule and head there immediately. After diagnosing the issue, I discover a failed blower motor. Fortunately, our service vehicles are well-stocked with common replacement parts.
Afternoon Schedule
The rest of my day includes:
• Furnace replacement consultation in Murrysville
• Annual maintenance check in Export
• Heater installation estimate in Mount Pleasant
End of Day – 5:00 PM
Before heading back to headquarters, I complete my service reports and ensure all customers are satisfied with their heating systems. Every day brings different challenges, but keeping our community warm and comfortable makes it all worthwhile.
Daily Essentials:
• Safety equipment checks
• Vehicle inventory assessment
• Customer communication
• Technical documentation
• Team coordination
Working at Donahue’s means being part of a team dedicated to providing reliable heating services throughout Western Pennsylvania. Whether it’s a simple maintenance check or a complete system installation, we take pride in delivering quality service to every customer.
