Welcome to Your First Service Experience
When preparing for your first appointment with T-Mark Plumbing, Heating & Cooling, knowing what to expect can make your experience smoother and more efficient. Here’s your comprehensive guide to working with professional contractors for your home comfort needs.
Before Your Appointment
1. Clear access to work areas
2. Make a list of concerns or issues
3. Secure pets in a separate room
4. Note any unusual sounds or problems
5. Have your service history ready (if available)
What We Service
• Heating Systems
– Furnace maintenance
– Heat pump repairs
– Boiler services
– Emergency heating repairs
• Cooling Systems
– Air conditioning installation
– AC maintenance
– Emergency cooling repairs
– Ductwork inspection
• Plumbing Services
– Leak detection
– Pipe repairs
– Water heater service
– Drain cleaning
Service Area Coverage
We proudly serve multiple Western New York communities, including:
– Amherst
– Tonawanda
– Ellicottville
– Surrounding areas
Preparing for Your Visit
To ensure the most effective service visit:
• Document any specific issues you’ve noticed
• Take photos of problem areas if possible
• Keep your model numbers handy
• Ensure good lighting in work areas
• Clear valuables from work zones
After Your Service
Following your appointment, you’ll receive:
– Detailed service report
– Maintenance recommendations
– Energy efficiency tips
– Schedule for future maintenance
Remember to ask questions during your appointment and keep all documentation for your records. Our team is committed to ensuring your home comfort systems operate at peak efficiency throughout the year.